Frequently Asked Questions
General Questions
What is Mirova AI?
Mirova AI is an advanced AI chat assistant designed to help businesses automate customer support, enhance user engagement, and streamline communication. Our intelligent chatbot uses cutting-edge natural language processing to understand and respond to customer queries effectively.
How does the AI chat assistant work?
Our AI chat assistant leverages machine learning and natural language understanding to interpret user questions and provide accurate, contextual responses. It can be trained on your specific business data to deliver personalized interactions that align with your brand voice.
What makes Mirova AI different from other chatbots?
Mirova AI stands out with its advanced conversational capabilities, seamless integration options, customizable personality, and ability to learn from interactions. With 18 years of AI development expertise, we deliver solutions that truly understand and engage with your customers.
Features & Capabilities
What can the AI chat assistant do?
Our AI assistant can handle customer inquiries, provide product recommendations, answer FAQs, schedule appointments, process orders, qualify leads, and escalate complex issues to human agents when needed. It works 24/7 to ensure your customers always get support.
Can I customize the AI assistant for my business?
Absolutely! The AI assistant can be fully customized to match your brand voice, trained on your specific knowledge base, and configured to handle your unique business workflows. We tailor the solution to your exact requirements.
What languages does the AI assistant support?
Our AI chat assistant supports multiple languages and can be configured to communicate in the languages your customers prefer, ensuring global accessibility and reach.
Integration & Setup
How do I integrate Mirova AI into my website?
Integration is simple and straightforward. We provide easy-to-implement code snippets, plugins for popular platforms, and comprehensive API documentation. Our team assists with the entire setup process to ensure smooth deployment.
How long does it take to set up?
Basic setup can be completed within hours. Full customization and training typically take 1-2 weeks, depending on the complexity of your requirements and the amount of training data.
Does it work with my existing tools and platforms?
Yes! Mirova AI integrates seamlessly with popular CRM systems, help desk software, e-commerce platforms, and business tools. We support integrations with platforms like Shopify, WordPress, Salesforce, Zendesk, and many more.
Pricing & Plans
How is the service priced?
We offer flexible pricing plans based on conversation volume, features needed, and level of customization. Visit our pricing page or contact us for a customized quote tailored to your business needs.
Is there a free trial available?
Yes, we offer a trial period so you can experience the capabilities of Mirova AI before committing. Contact us to get started with your trial.
Support & Maintenance
What kind of support do you provide?
We provide comprehensive support including technical assistance, training materials, regular updates, and ongoing optimization. Our team is here to ensure your AI assistant continues to perform at its best.
How does the AI assistant improve over time?
The AI continuously learns from interactions and feedback. We regularly update the models, refine responses based on performance analytics, and incorporate new capabilities to keep your assistant intelligent and effective.
How can I get started?
Getting started is easy! Contact us through our contact page, and our team will schedule a consultation to understand your needs and demonstrate how Mirova AI can transform your customer engagement.